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Felicity Waterford

NSW State Manager


Felicity Waterford has an impressive track record in one-on-one executive coaching, group facilitation, large audience presentations as well as top teamwork across leadership, change management and communication disciplines. Felicity has worked to develop people’s skills in dealing with the tough issues in a safe environment. Combining candour and authenticity underpin Felicity’s passion for exploring supportive mindsets and allows her to cut straight to the heart of issues around motivation, conflict and communication.

She has been teaching presentation, facilitation and business management skills for over 20 years. Felicity is highly skilled at incorporating accelerative learning techniques, quantum thinking and adult learning principles into all of her programs and handles all sessions with sensitivity and understanding


Felicity has extensive experience in executive coaching, facilitation, and leadership development. With a flair for communication and a passion for working with people, Felicity engages people at all levels of business to understand their own motivation and develop their passion for growth, innovation and productivity.

She is an accomplished author having written ‘Personal Effectiveness - a Teaching and Learning Resource’, and co-authored ‘Toolkit For Trainers’ a facilitation manual written for the Australian National Training Authority. As Director of ASK Training Consultancy Pty Ltd, Felicity has worked as a project consultant and facilitator in both the public and private sectors including CBH, IAG, McKinsey and Co, Westpac, Ernst & Young, NAB, AAPT, BOC, Australian Academy of Design, NSW Health Services, TAFE NSW, the Smith Family and Railcorp.

Areas of Expertise

  • Leadership, Team & Culture
  • Change Management
  • Executive Coaching
  • Group Facilitation
  • Qualifications and Memberships

  • Master of Applied Science (Soc Ec), UWS, NSW
  • Bachelor of Business (Mktg), UWS, NSW
  • Integral Coaching Canada - Stage 1
  • McKinsey/GBA Facilitator Training
  • Quantum Thinking (US)
  • Can I Help? Stages I, II and III Counseling Program 
  • The Leadership Circle (360 degree feedback and leadership development system)
  • Richard Barrett, the Values Centre - CTT 1 (Corporate Transformation Tools)
  • Gita Bellin Transformational Facilitation
  • Human Synergistics - LSI 360 Degree feedback tool
  • Integro - DISC
  • Team Management Systems
  • Accelerated Learning Practitioner - 1 year extensive program
  • Demartini Training: Personal Breakthrough
  • Key Skills

  • Facilitation
  • Coaching

  • Our Values

    Our values are important to us. These are the non-negotiable minimum standards to which all our work and dealings apply. These values are not a high aspiration we strive for, but rather the way we do business. When we are true to our values, our clients know it.

    Find Out More

    Contact Details

    Phone: 1300 100 857

    Email: [email protected]

    Melbourne, Sydney, Brisbane and Perth


    GPO Building, Level 2, 350 Bourke St, Melbourne Vic 3000