Woon Ooi

Coach, Consultant & Facilitator


About

Woon is a multifaceted professional specialising in communications, leadership, risk management and the development of high-performance teams. With a career spanning over two decades in law enforcement, he specialised in critical incident management, crisis negotiation, hostage negotiation, and cognitive interviewing techniques. As a tactical commander, he led a highly skilled and extensively trained team in resolving over 500 critical incidents, achieving exceptional outcomes in safety, planning and operational efficiency. These achievements are substantiated by numerous awards for leadership and performance.

As a trainer and program developer, Woon led two statewide projects, designing and delivering training to over 10,000 frontline officers, improving their capacity to resolve incidents through effective communication. He has been acknowledged by the Coroners Court of Victoria and the Disciplinary Advisory Unit as an expert in communication and subject control techniques.

Transitioning to consulting in January 2023, Woon is now a trusted advisor and consultant for businesses, educational institutions, not-for-profit organisations, government agencies, sales teams, security groups, and executives around the world. His expertise has assisted numerous entities to achieve outstanding results in safety, productivity and performance. He achieves this through the provision of occupational violence, communication, negotiation, and critical incident/emergency management training; executive, leadership and team coaching; and creating people-centric cultures that genuinely prioritise individual well-being and organisational success.

While forging a distinguished policing career, Woon founded multiple charitable organisations, one of which extended its impact overseas. Driven by his compassion for the marginalised, Woon established a foundation that operates a P-12 school and adult learning centre in Bali, with two campuses that is engaging over 500 participants on a weekly basis. Additionally, he partners with NGOs and NFPs and fervently advocates for human rights and the abolition of human trafficking and modern slavery.


Areas of Expertise

  • Leadership Development
  • Executive Coaching
  • High-Performance Teams
  • Training and Facilitation
  • Communication and Negotiation
  • Critical Incident and Emergency Management
  • Occupational Violence and Aggression Training
  • Safety and Verbal De-escalation Training
  • Not-For-Profit

Key Skills

  • Communication
  • Negotiation
  • Coaching
  • Facilitation
  • Public Speaking

Qualifications and Memberships

  • Herrmann Whole Brain Thinking & HBDI Certified Practitioner
  • Practitioner of Coaching
  • Advanced Diploma in Business Marketing
  • Diploma in Supervision
  • Diploma in Public Safety
  • Cert IV Fitness
  • Defensive Tactics subject matter expert (acknowledged by Coroners Court of Victoria and Victoria Police Disciplinary Advisory Unit)
  • Brazilian Jiu Jitsu Instructor (Brown Belt)
  • Siege/Hostage Negotiation
  • Close Personal Protection
  • Critical Incident Management Instructor
  • Sexual Offences and Child Abuse Investigation
  • Cognitive Interviewing Techniques
  • Operational Safety and Tactics Training (OSTT), Subject Matter Expert



Find Out More

Contact Details

Phone: 1300 100 857

Email: tls@theleadershipsphere.com.au

Address

GPO Building, Level 2, 350 Bourke St, Melbourne Vic 3000